Data protection
We are delighted that you are interested in our company. Data protection is a high priority for traffics Softwaresysteme für den Tourismus GmbH. It is generally possible to use the websites of traffics Softwaresysteme für den Tourismus GmbH without providing personal data. However, if you wish to use special services offered by our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain consent.
We comply with the provisions of the Telemedia Act, the new Federal Data Protection Act, the General Data Protection Regulation and, in future, the upcoming ePrivacy Regulation. Through this privacy policy, our company wishes to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, this privacy policy informs you about your rights.
Important data protection terms are explained in the appendix to this privacy policy.
As the controller, traffics Softwaresysteme für den Tourismus GmbH has implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or letter.
If you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be guaranteed. The content of e-mails can be viewed by third parties. We therefore recommend that you send us confidential information exclusively by post.
General information and mandatory information
Designation of the responsible body
The responsible body for data processing on this website is:
traffics Softwaresysteme für den Tourismus GmbH
Managing Director: Marc Herrgott
Mollstraße 32
10249 Berlin
Data protection officer
We have appointed an external data protection officer. You can reach him at the following contact details:
Jan Wandrey
wandrey GmbH
Telephone +49 30 720 10 22-30
Fax +49 30 720 10 22-39
Email: datenschutzbeauftragter(at)traffics.de
Transparency obligations and data subject rights
Revocation of your consent to data processing
Some data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect (in accordance with Art. 7(3) and Art. 21 GDPR). An informal notification by e-mail is sufficient for revocation. The legality of the data processing carried out until revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law (Art. 77 GDPR). The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties (Art. 20 GDPR). The data will be provided in a machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.
Right to information, correction, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, the origin of the data, its recipients and the purpose of data processing (Art. 15 GDPR) and, if necessary, a right to rectification, blocking or erasure of this data (Art. 16, Art. 17 and Art. 18 GDPR). In this regard, and also for further questions on the subject of personal data, you can contact us at any time using the contact options listed in the imprint or via our data protection officer.
Data protection information on general functions
and individual services on our websites
Below, we explain all services through which personal data is processed on our websites.
Server log files
Our web server automatically collects and stores information that your browser transmits to us in server log files. This includes:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is collected solely to ensure proper operation and to improve our services, and is stored for a maximum of 7 days. It does not allow us to draw any direct conclusions about your person. This data is not merged with other data sources. The legal basis for data processing is Art. 6 (1) lit. f) GDPR, which permits the processing of the data concerned to safeguard legitimate interests. In this context, these include the provision of the websites, the detection and elimination of malfunctions, and the detection and prevention of attacks and misuse (prevention and combating of computer crime).
Cookies
We use so-called cookies on our website on the basis of Art. 6 (1) (f) GDPR. Our interest in optimising our website is to be regarded as legitimate within the meaning of the aforementioned provision. Cookies are small files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain viruses, Trojans or other malware.
Information relating to the specific device used is stored in the cookie. However, this does not mean that we immediately become aware of your identity. The use of cookies serves, on the one hand, to make the use of our website more convenient for you.
For example, we use so-called session cookies to recognise that you have already visited individual pages on our website or that you have already logged into your customer account. These are automatically deleted when you leave our website. In addition, for the sake of user-friendliness, we also use temporary cookies that are stored on your device for a specific period of time.
If you visit our site again to use our services, it will automatically recognise that you have already been with us and what entries/settings you have made, so that you do not have to repeat these actions.
We also use cookies to statistically record the use of our website for the purpose of optimising our offer and displaying information tailored specifically to you. These cookies enable us to automatically recognise that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.
Some cookies are placed by third parties that appear on our pages. For information on this, please refer to the information on the respective services. You can separately allow or block third-party cookies in your web browser settings. If you reject third-party cookies, less personal data will be transferred to third parties, without significantly affecting the functionality of our website.
Registration on this website
You can register on our website to use certain functions. The data transmitted is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
In the event of important changes, for example for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address provided during registration.
The data entered during registration is processed on the legal basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. An informal notification by email is sufficient for revocation. The legality of the data processing already carried out remains unaffected by the revocation.
We store the data collected during registration for as long as you are registered on our website. Your data will be deleted if you cancel your registration. Statutory retention periods remain unaffected.
Contact form
Data transmitted via the contact form, including your contact details, will be stored in order to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.
The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You may revoke your consent at any time. An informal notification by email is sufficient for revocation. The legality of the data processing operations carried out until revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you request its deletion, revoke your consent to its storage, or there is no longer any need for data storage. Mandatory legal provisions – in particular retention periods – remain unaffected.
Posts and comments
Posts and comments, as well as related data such as the IP addresses of comment senders, are stored. The content remains on our website until it has been completely deleted or must be deleted for legal reasons.
The storage of posts and comments is based on your consent (Art. 6 para. 1 lit. a) GDPR). You can revoke your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of data processing operations already carried out remains unaffected by the revocation. In the event of revocation, a post or comment will be deleted.
Newsletter
To send our newsletter, we only store your email address. The email address you provide is verified using the double opt-in procedure; you must consent to receiving the newsletter. Additional data is not collected or is voluntary.
The data is used exclusively for sending the newsletter.
The data provided when registering for the newsletter is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. To revoke your consent, simply send an informal
e-mail or you can unsubscribe via the "Unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. Data entered to set up the subscription will be deleted in the event of unsubscribing or revocation.
YouTube
Our website uses plug-ins from YouTube to integrate and display video content. The video portal is provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube is represented by Google Inc., based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
When you visit the subpages of our website that contain a YouTube plug-in, a connection to the YouTube servers is established and the plug-in is displayed. This transmits to the YouTube server which of our subpages you have visited. If you are logged in as a member of YouTube, YouTube assigns this information to your personal user account. When you use the plug-in, e.g. by clicking the start button of a video, this information is also assigned to your user account. Further information on data processing and information on data protection by YouTube (Google) can be found at www.google.de/intl/de/policies/privacy/.
Facebook
The controller has integrated components of the Facebook company into this website. Facebook is a social network. Facebook allows users of the social network to create private profiles, upload photos and network via friend requests, among other things.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the controller responsible for processing personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Each time you visit one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, your internet browser is automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at developers.facebook.com/docs/plugins/. As part of this technical process, Facebook receives information about which specific subpage of our website you have visited.
If you are logged into Facebook at the same time, Facebook recognises and logs which subpages you visit each time you visit our website and for the entire duration of your visit. This information is collected by the Facebook component and assigned to your Facebook account by Facebook. If you click on one of the Facebook buttons integrated into our website, for example the "Like" button, or if you post a comment, Facebook will assign this information to your personal Facebook user account and store this personal data.
This process takes place regardless of whether you click on the Facebook component or not. You can prevent this information from being transmitted to Facebook in this way by logging out of your Facebook account before visiting our website.
The privacy policy published by Facebook, which is available at de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains the settings options Facebook offers to protect the privacy of the data subject. Various applications are also available that allow you to suppress data transmission to Facebook. You can use these applications to suppress data transmission to Facebook.
Google Analytics
Google Analytics is a web analytics service. Web analytics is the collection, gathering and evaluation of data about the behaviour of visitors to websites. Among other things, a web analytics service collects data about which website a data subject came to a website from (so-called referrer), which subpages of the website were accessed, or how often and for how long a subpage was viewed. Web analytics is mainly used to optimise a website and to analyse the cost-benefit ratio of internet advertising.
The operating company of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Google Analytics places a cookie on your computer. This cookie enables Google to analyse the use of our website. Each time you visit one of the individual pages of this website on which a Google Analytics component has been integrated, your internet browser is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains personal data such as your IP address. Google can use this to track the origin of visitors and clicks, for example to calculate advertising commissions.
The cookie stores personal information about you, such as the time of access, the location from which access originated and the frequency of visits to our website. Each time you visit our website, this personal data is transferred to Google in the United States of America and stored there. Google may pass on this personal data collected via the technical process to third parties.
You can set your internet browser at any time to reject cookies from third-party providers (e.g. Google). This setting prevents Google from placing a cookie on your computer. You can also delete cookies from your internet browser at any time, regardless of where they come from.
You also have the option of objecting to the collection of data generated by Google Analytics and its processing by Google and of preventing this in future. To do this, you must download and install a browser add-on from the link tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection.
Further information and Google's applicable data protection regulations can be found at www.google.de/intl/de/policies/privacy/ and www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at this link www.google.com/intl/de_de/analytics/.
Appendix: Definitions
The privacy policy of traffics Softwaresysteme für den Tourismus GmbH is based on the terminology used by the European legislator in the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
In this privacy policy, we use the following terms, among others:
a) Personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"). A natural person is considered identifiable if they can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
b) Data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
c) Processing
Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.
e) Profiling
Profiling is any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
g) Controller or processor
The controller or processor is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor
A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient
A recipient is a natural or legal person, public authority, agency or another body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
j) Third party
A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
k) Consent
Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.